Corrections and Retractions

Journal of Information Systems and Informatics (JournalISI) is committed to preserving the accuracy and integrity of the scholarly record. This policy implements the provisions of the journal’s Ethics Statement concerning corrections, clarifications, expressions of concern, and retractions. Relevant COPE guidance serves as a primary reference for editorial assessment and action.

1. Reporting Errors or Concerns

Authors, readers, reviewers, editors, and institutions may report concerns to journal-isi@adsii.or.id. Reports should identify the article by title and DOI or URL, explain the issue, and provide supporting evidence.

Authors should promptly notify the journal when they identify a significant error in their published work and cooperate in determining an appropriate response.

Concerns may also arise through Post-Publication Discussion. Suspected misconduct is assessed under the Allegations of Research Misconduct policy.

2. Corrections and Clarifications

The journal distinguishes between minor editorial corrections and substantive corrections based on their effect on the published content.

Minor editorial corrections address errors that do not affect scientific meaning, interpretation, findings, conclusions, or attribution of authorship. Examples include typographical mistakes, formatting inconsistencies, incorrect table labels, and incomplete bibliographic details where the cited source remains unchanged and identifiable.

Following editorial assessment, minor editorial errors may be corrected directly in the published article without issuing a separate correction notice or assigning a new DOI. The article retains its original DOI and bibliographic identity. A dated note describing the changes is added to the article’s landing page and any amended published file. The journal retains the previous file and an internal record of the changes.

Substantive corrections address errors affecting scientific meaning, interpretation, attribution, or other material information without invalidating the article’s overall findings or conclusions. Examples may include errors in reported data, figures, table contents, author details, or required disclosures. Such errors are addressed through a formal correction notice.

A formal clarification may be issued when additional explanation is needed to prevent material misunderstanding of the published content.

Formal notices identify the affected article, explain what has changed or requires clarification, and describe the implications for the article where applicable. Substantive amendments are documented through these notices and are not made through unannounced replacement of the published record.

3. Expressions of Concern

An expression of concern may be issued when credible questions about an article’s reliability or ethical integrity remain unresolved, the available evidence is inconclusive, or an investigation is ongoing.

The notice explains the concerns without presenting unconfirmed allegations as established findings. When sufficient information becomes available, the journal determines whether a correction, retraction, or further notice is appropriate.

4. Retractions

Retraction may be appropriate when clear evidence shows that findings are substantially unreliable because of serious error or misconduct, or when significant ethical breaches undermine the integrity of the publication.

Relevant circumstances may include fabrication or falsification, plagiarism, unjustified duplicate publication, unethical research, or a compromised peer-review process that undermines confidence in the article.

Retraction corrects the scholarly record and alerts readers that the affected work should not be relied upon as originally published. It is not primarily a punitive measure and may be necessary whether unreliability results from misconduct or honest error.

5. Assessment and Editorial Decisions

The Editor-in-Chief oversees the assessment with support from the Editorial Board. Relevant interests are managed under the Conflicts of Interest policy.

Authors are informed of the concerns and given an opportunity to respond. The journal may request underlying data or supporting documentation and consult reviewers, suitably qualified experts, or relevant institutions, subject to confidentiality and privacy requirements.

The Editor-in-Chief determines whether an amendment qualifies as a minor editorial correction or requires a formal correction, clarification, or other editorial action. Classification depends on the nature and impact of the error, rather than the number or length of the requested changes.

The final action depends on the evidence, the seriousness of the issue, and its effect on the published record. Decisions and reasons are documented internally and communicated to the concerned parties.

Authors’ responses are considered carefully. However, author agreement is not a prerequisite for issuing a necessary editorial notice.

6. Relationship to Peer Review

Under the Peer Review Process, manuscripts complete at least two review rounds before acceptance and undergo copy-editing, proofreading, and author approval before publication.

These safeguards do not remove the need to address subsequently identified errors or ethical concerns. Prior acceptance, favorable reviewer recommendations, or author approval does not prevent appropriate post-publication action.

Minor editorial corrections and formal notices issued under this policy are editorial actions concerning the existing scholarly record. They are assessed under this policy and are not treated as new research manuscripts subject to the minimum two-round review requirement. Expert review may be sought where the proposed changes require technical assessment.

7. Notices, Accessibility, and CrossMark

Formal notices that update the published record, including substantive corrections, clarifications, expressions of concern, and retractions, receive their own DOI and are linked to the affected article. The original article retains its DOI. The corresponding publication status is updated through CrossMark in accordance with the journal’s CrossMark Policy.

Minor editorial corrections follow the documentation procedure in Section 2. They do not require a separate DOI or a formal CrossMark update notice. Their dated correction notes remain accessible on the article’s landing page and in any amended published file.

Where a published file is amended following a formal correction, the updated file includes the correction date and a reference or link to the correction notice. The journal retains the previous file to preserve the publication history.

Retraction notices explain the reasons for retraction and identify the party issuing the notice. Retracted articles generally remain accessible, prominently marked as retracted, with a link to the notice to preserve the publication history.

Readers should consult the article’s landing page, dated correction notes, and CrossMark record for its current status and documented changes. Official published content is maintained at journal-isi.org.

8. Exceptional Withdrawal of Advance Articles

As provided in the CrossMark Policy, withdrawal of an Advance Article or Online First article that has not been assigned to an issue may be considered under exceptional circumstances following editorial evaluation.

The absence of an issue assignment does not, by itself, justify withdrawal. Where an article has already been made publicly available, the journal documents the action and its reasons transparently and determines whether a correction or retraction is the appropriate response.

9. Appeals

Appeals may be submitted to journal-isi@adsii.or.id, accompanied by a reasoned explanation or additional evidence.

The Editor-in-Chief reviews appeals in consultation with the Editorial Board where necessary. Where a relevant conflict exists, an uninvolved Editorial Board member or an appropriate publisher representative arranges independent handling.

Outcomes are documented and communicated to the concerned parties within a reasonable timeframe.