Fuji Lestari, Nur Laili Indah, Tri Vani Diah Naraya, Handari Niken Anggraini, and Faisal Fahmi. “NLP-Based Sentiment Analysis of Alfagift and Klik Indomaret Application Reviews: A Comparative Study”. Journal of Information Systems and Informatics 7, no. 3 (September 26, 2025): 2458–2475. Accessed March 7, 2026. https://journal-isi.org/index.php/isi/article/view/1178.