MARDALENA, Obi; ANDRYANI, Ria. Analisis Kualitas Layanan Website Pada Universitas Terbuka Palembang Menggunakan Metode Webqual 4.0 Dan Importance Performance Analysis (IPA). Journal of Information Systems and Informatics, [S. l.], v. 3, n. 4, p. 615–633, 2021. DOI: 10.51519/journalisi.v3i4.204. Disponível em: https://journal-isi.org/index.php/isi/article/view/204. Acesso em: 7 mar. 2026.