IT Proficiency in A Media and Publishing Company Using the COBIT 2019 Framework

Keywords: Capability Level, COBIT 2019, ERP, Design Factor, GAP Analysis

Abstract

Information technology plays a pivotal role in enhancing company performance by streamlining data management processes. The company, currently transitioning from the SAP ERP system to the Odoo ERP system, faces significant challenges, particularly regarding the readiness of human resources and data migration. This study aims to elevate the IT capability level to identify domain priorities and establish procedures that will bolster IT utilization to meet corporate objectives. Employing the COBIT 2019 framework, this research evaluates the company's IT governance through capability level measurements conducted via interviews. The assessment identified three priority domains: APO12 (Managed Risk) and APO13 (Managed Security), both at level 2 with a 65% rating, and BAI10 (Managed Configuration), also at level 2 but with a slightly higher score of 65.4%. These domains fall short of their targets, with APO12 and APO13 aiming for level 4, and BAI10 targeting level 3, as per company goals. The findings indicate that these domains require significant improvement to meet the desired capability levels. Recommendations include focusing on risk management, enhancing HR training, improving configuration and security of information systems, and customizing ERP modules to address specific company issues. By implementing the suggested recommendations, the company can significantly enhance its IT capabilities, thereby achieving its corporate objectives more efficiently. These improvements will facilitate a smoother transition to the Odoo ERP system, ensuring better risk management, security, and configuration management.

Downloads

Download data is not yet available.

References

S. Nurul, Shynta Anggrainy, and Siska Aprelyani, “Faktor-Faktor Yang Mempengaruhi Keamanan Sistem Informasi: Keamanan Informasi, Teknologi Informasi Dan Network (Literature Review Sim),” J. Ekon. Manaj. Sist. Inf., vol. 3, no. 5, 2022, doi: 10.31933/jemsi.v3i5.992.

M. D. Ria and A. Budiman, “Perancangan Sistem Informasi Tata Kelola Teknologi Informasi Perpustakaan,” J. Inform. dan Rekayasa Perangkat Lunak, vol. 2, no. 1, 2021.

D. Sanjaya and M. I. Fianty, “Measurement of Capability Level Using COBIT 5 Framework (Case Study: PT Andalan Bunda Bijak),” Ultim. Infosys J. Ilmu Sist. Inf., vol. 13, no. 2, 2022.

D. Tinus and J. Setiawan, “Implementation IT Governance Using COBIT 5 Framework at PT. XYZ (Persero),” IJNMT (International J. New Media Technol., vol. 9, no. 2, 2022.

P. D. K. Lubis, I. T. Lubis, I. Muda, and A. M. Nedelea, “Management Process Administration in Enterprise Resources Planning (ERP) Systems Applications and Products in Data Processing (SAP) in PTPN III SEI Dadap,” Ecoforum J., vol. 10, no. 1, 2021.

P. Yosevine, R. S. Oetama, J. Setiawan, and E. Princes, “Enterprise Resource Planning (ERP) Evaluation and Implementation: A Case Study,” J. Multidiscip. Issues, vol. 1, no. 1, 2021, doi: 10.53748/jmis.v1i1.10.

A. Aditya and Y. E. Hadi Santuso, “Business Process Analysis and Implementation of Odoo ERP in Sales, Purchasing and Accounting Systems (Case Study: CV Mitra Perkasa),” Procedia Soc. Sci. Humanit., vol. 3, 2022, doi: 10.21070/pssh.v3i.151.

A. Syukron, S. Sardiarinto, E. Saputro, and P. Widodo, “Penerapan Metode Smote Untuk Mengatasi Ketidakseimbangan Kelas Pada Prediksi Gagal Jantung,” J. Teknol. Inf. dan Terap., vol. 10, no. 1, 2023, doi: 10.25047/jtit.v10i1.313.

A. Affandy, S. Widodo, and S. Sarah, “Planning And Implementation Of Odoo Erp Human Resource Application Module Using Accelerated SAP (ASAP) Method In Heavy Equipment Rental Company,” Indones. J. Multidiscip. Sci., vol. 1, no. 11, 2022, doi: 10.55324/ijoms.v1i11.216.

K. Wabang, Y. Rahma, A. P. Widodo, and F. Nugraha, “Tata Kelola Teknologi Informasi Menggunakan COBIT 2019 Pada PSI Universitas Muria Kudus,” JURTEKSI (Jurnal Teknol. dan Sist. Informasi), vol. 7, no. 3, 2021.

M. I. Fianty and M. Brian, “Leveraging COBIT 2019 Framework to Implement IT Governance in Business Process Outsourcing Company,” J. Inf. Syst. Informatics, vol. 5, no. 2, 2023, doi: 10.51519/journalisi.v5i2.492.

I. Hamzane and B. Abdessamad, “A built-in criteria analysis for best IT governance framework,” Int. J. Adv. Comput. Sci. Appl., vol. 10, no. 10, 2019, doi: 10.14569/ijacsa.2019.0101026.

D. Darmawan and A. F. Wijaya, “Analisis dan Desain Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 pada PT. XYZ,” J. Comput. Inf. Syst. Ampera, vol. 3, no. 1, 2022, doi: 10.51519/journalcisa.v3i1.139.

A. Angelina and M. Fianty, “Capability Level Assessments of Information Security Controls: An Empirical Analysis of Practitioners Assessment Capabilities,” G-Tech J. Teknol. Terap., vol. 8, no. 1, 2023, doi: 10.33379/gtech.v8i1.3509.

Rafeq Abdul CA., “COBIT Design Factors: A Dynamic Approach to Tailoring Governance in the Era of Digital Disruption,” ISACA, pp. 1–7, 2019.

Published
2024-09-11
Abstract views: 150 times
Download PDF: 139 times
How to Cite
Kevin, K., & Setiawan, J. (2024). IT Proficiency in A Media and Publishing Company Using the COBIT 2019 Framework. Journal of Information Systems and Informatics, 6(3), 1435-1449. https://doi.org/10.51519/journalisi.v6i3.794