UML Design of Business Intelligence System for Small-Scale Enterprises
DOI:
https://doi.org/10.51519/journalisi.v6i1.672Keywords:
BIS for SSEs, SSEs data warehousing, UML design of BIS, Mobile intelligence system for SSEsAbstract
Small scale enterprises (SSEs) face numerous challenges in managing and processing their business data, which often leads to inefficiencies, errors, and suboptimal decision-making. To address these challenges, the design of a Business Intelligence (BI) system for SSEs using Unified Modeling Language (UML) diagrams is proposed. UML diagrams provide a visual modeling language that facilitates the design, analysis, and implementation of complex systems. The proposed BI system is designed to enable SSEs to gather, integrate, analyze, and present data from various sources, including sales, finance, operations, and customer relations. The agile methodology was used in the design of the mobile intelligence system (MoIS) utilizing the Scrum method because of its time-boxed iterations (sprints), cross-functional team collaboration, and regular feedback loops. The UML diagrams used in this design are use case diagrams, activity diagrams, class diagrams, and sequence diagrams. The use case diagrams identify the system's users and their interactions with the system, while the activity diagrams describe the system's processes and workflows. The class diagrams depict the system's data structures and relationships, and the sequence diagrams specify the interactions between system components. The proposed BI system provides SSEs with the necessary tools to make informed decisions, improve operational efficiency, and gain a competitive advantage. The UML-based design approach ensures that the BI system is well-structured, easy to maintain, and scalable. The effectiveness of the proposed BI system is demonstrated through a case study of an SSE in the retail industry. The results indicate that the BI system improves the SSE's decision-making processes and enables it to respond more quickly to changing market conditions. The proposed BI system using UML diagrams is a valuable contribution to the field of BI systems design and is expected to benefit SSEs in various industries.
Downloads
References
S. N. A. Mutmainna, M. R. Widiantoro, and S. Robo, “Information System of Construction Service Web Based on Papua Gapeksindo Association,” J. Teknol. Dan Open Source, vol. 4, no. 1, pp. 98–105, 2021.
N. Hu et al., “Cost Management Model Based on Multidimensional System,” Cyber Security Intelligence and Analytics: Proceedings of the 2020 International Conference on Cyber Security Intelligence and Analytics (CSIA 2020), Volume 2, Springer, 2020, pp. 202–209.
T. Górski, “The 1+ 5 Architectural Views Model in Designing Blockchain and IT System Integration Solutions,” Symmetry, vol. 13, no. 11, p. 2000, 2021.
C. Kikawa and B. M. Kalema, “A Statistical Analysis of Business Intelligence Acceptance by SMES in the City of Tshwane, Republic of South Africa,” Academy of Entrepreneurship Journal, vol. 25, no. 2 pp. 1–19, Jun. 2019.
A. E. S. Muleya, “A Business Intelligence Systems Adoption Framework for the Small, Medium, and Micro-Enterprises Grocery Retail Sector: A Case of Tshwane Metropolitan Municipality,” Doctoral dissertation, 2021.
M. Moyo and M. Loock, “Conceptualising a Cloud Business Intelligence Security Evaluation Framework for Small and Medium Enterprises in Small Towns of the Limpopo Province, South Africa,” Information, vol. 12, no. 3, Art. no. 3, Mar. 2021, doi: 10.3390/info12030128.
R. Píchová and D. Raušer, “Use of Management Audit by Small and Medium-Sized Enterprises in Business/Managerial Practice,” Eur. Res. Stud. J., vol. 22, no. 2, pp. 309–322, 2019.
Y. Afrianto, N. B. Ginting, S. Suratun, and Y. Nelawati, “Sistem Informasi Inventory POS (Point of Sales) Berbasis Web Pada Counter Cellular,” JURTEKSI J. Teknol. Dan Sist. Inf., vol. 6, no. 2, pp. 125–134, 2020.
A. F. Hadi and R. Permana, “Development Of Business Intelligence On Enterprise Resource Planning For Business Small And Medium,” J. Ekobistek, vol. 8, no. 2, 2019.
G. Guerrero-Ulloa, C. Rodríguez-Domínguez, and M. J. Hornos, “Agile Methodologies Applied to the Development of Internet of Things (IoT)-Based Systems: A Review,” Sensors, vol. 23, no. 2, Art. no. 2, Jan. 2023, doi: 10.3390/s23020790.
T. T. Chikohora and B. M. Esiefarienrhe, “A Hybrid Framework for the Implementation of Business Intelligence Systems in Small Scale Enterprises,” J. Inf. Syst. Inform., vol. 4, no. 1, pp. 40–54, 2022, doi: 10.51519/journalisi.v4i1.221.
B. M. Esiefarienrhe and M. Mokeresete, “Using Software Applications To Enhance E-Government Service Delivery In Botswana,” J. Inf. Syst. Inform., vol. 4, no. 3, Art. no. 3, Oct. 2022, doi: 10.51519/journalisi.v4i3.262.
Downloads
Published
Issue
Section
License
Authors Declaration
- The Authors certify that they have read, understood, and agreed to the Journal of Information Systems and Informatics (JournalISI) submission guidelines, policies, and submission declaration. The submission has been prepared using the provided template.
- The Authors certify that all authors have approved the publication of this manuscript and that there is no conflict of interest.
- The Authors confirm that the manuscript is their original work, has not received prior publication, is not under consideration for publication elsewhere, and has not been previously published.
- The Authors confirm that all authors listed on the title page have contributed significantly to the work, have read the manuscript, attest to the validity and legitimacy of the data and its interpretation, and agree to its submission.
- The Authors confirm that the manuscript is not copied from or plagiarized from any other published work.
- The Authors declare that the manuscript will not be submitted for publication in any other journal or magazine until a decision is made by the journal editors.
- If the manuscript is finally accepted for publication, the Authors confirm that they will either proceed with publication immediately or withdraw the manuscript in accordance with the journal’s withdrawal policies.
- The Authors agree that, upon publication of the manuscript in this journal, they transfer copyright or assign exclusive rights to the publisher, including commercial rights














